Privacy Policy

1. Data controller

The data controller for your personal data is [Campsite name], VAT [XXXXXXXX], registered at [Full address]. You can contact us at [info@camping.es] or by phone at [+34 XXX XXX XXX].

2. Data we collect

We collect the following personal data: (a) Booking data: full name, email address, phone number, country of residence, stay dates and number of guests. (b) Payment data: processed securely via Stripe; we do not store bank card data. (c) Browsing data: IP address, browser type and pages visited, collected anonymously for analytical purposes.

3. Purposes and legal basis

We process your data for the following purposes: (1) Managing bookings and providing accommodation services — legal basis: performance of a contract (Art. 6.1.b GDPR). (2) Sending communications related to your booking (confirmation, reminders, cancellations) — legal basis: performance of a contract. (3) Handling enquiries submitted via the contact form — legal basis: legitimate interest (Art. 6.1.f GDPR). (4) Compliance with legal, accounting and tax obligations — legal basis: legal obligation (Art. 6.1.c GDPR).

4. Recipients of data

Your data will not be shared with third parties except when required by law or to provide the contracted service. We use the following trusted service providers acting as data processors: Stripe Inc. (payments), Resend Inc. (transactional emails) and Vercel Inc. (web infrastructure). All of them have adequate data protection safeguards in accordance with the GDPR.

5. Retention period

We will retain your personal data for as long as necessary to provide the service and, once it has ended, for the applicable legal limitation periods. Booking data will be retained for a minimum of 5 years for tax and accounting obligations.

6. Your rights

In accordance with the GDPR and the LOPDGDD, you may exercise the following rights: (a) Access: know what data we process about you. (b) Rectification: correct inaccurate data. (c) Erasure: request the deletion of your data. (d) Objection: object to processing in certain circumstances. (e) Restriction: request restriction of processing. (f) Portability: receive your data in a structured format.

To exercise your rights, send a request to [info@camping.es] stating the right you wish to exercise and attaching a copy of your identity document. You have the right to lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).